Privacy Policy
Effective October 29, 2026
This Privacy Policy explains how Hyona Don Cafe may handle information when you visit our website, contact us, or use links to online ordering services. This policy describes our restaurant website; third-party ordering providers maintain their own privacy practices.
1. Information you choose to provide
When you call us or contact us about catering, orders, or other inquiries, you may provide your name, contact details, order information, event details, or other information needed to respond. Please avoid sending sensitive payment information through ordinary messages.
2. Website and technical information
Our website is hosted on Squarespace. Depending on the site's configuration and your browser settings, Squarespace and enabled website tools may process technical information such as IP address, browser type, device information, page visits, and cookie identifiers to deliver, secure, and measure website performance. The exact cookies and analytics in use should be verified in the Squarespace settings before publication.
3. Online orders and payments
Our website links to Menu11, DoorDash, Uber Eats, and an online dine-in ordering page. Those services may collect customer, delivery, order, and payment information under their own privacy policies. Please consult the relevant provider's privacy notice for details. Do not assume information entered on their websites is governed solely by this policy.
4. How we use information
We may use information provided to us to respond to inquiries, coordinate catering, assist with order questions, provide customer service, operate our website, maintain security, and meet applicable legal obligations. We do not state here that we operate an email marketing program; if one is introduced, this policy should be updated.
5. Sharing information
Information may be shared with service providers when needed to operate our website or respond to your request, and where required by law. Separate ordering and delivery platforms process information under their own arrangements. We do not make a blanket claim that no personal information is shared or sold until the site's actual tracking and provider settings have been reviewed.
6. Cookies and analytics
Squarespace and any enabled analytics or embedded services may use cookies or similar technologies. You can manage cookies through your browser and any consent controls presented on our site. Some website features may not function properly if certain cookies are disabled.
7. Retention and security
We seek to limit access to information to what is reasonably needed for restaurant operations and legal requirements. No online system can guarantee absolute security. Retention periods depend on the type of information, the purpose for which it was collected, and applicable recordkeeping obligations. Third-party providers set their own retention practices.
8. Your privacy choices
You may contact us to ask questions about information you have provided directly to the restaurant or to request correction or deletion where applicable. For information collected by Menu11, DoorDash, Uber Eats, or another ordering platform, contact that provider directly. Applicable privacy rights may vary based on your location and the law.
9. Children's privacy
Our website is intended for a general restaurant audience and is not designed to solicit personal information from children. If you believe a child has provided personal information directly to us, please contact the restaurant.
10. External websites
We are not responsible for the privacy practices of third-party websites linked from our pages. Review their privacy notices before providing information.
11. Updates
We may update this policy to reflect changes in our practices, website tools, or legal requirements. The effective date above will indicate the latest revision.
12. Contact
For privacy questions, contact Hyona Don Cafe at (509) 203-4526 or 1330 N Washington St, Suite 3600, Spokane, WA.